PSV Learning Course Handbook E-Hailing / Taxi Module

The Public Service Vehicle Service Driver's (PKPA) Basic Professional Course (PKPA) Course for the E-Hailing Taxi and Services Industry was developed to support the Taxi Industry Transformation Program launched by YAB Prime Minister of Malaysia on 26Oos 2016.

In essence, this module has three main areas of Entrepreneurship and Technology Modules, Outstanding Customer Service Modules and Legal Modules, Policies and Guidelines.

This Coach Handbook is written as a document to facilitate the trainee involved to understand the contents of the module more effectively.